Support

Need help? We're here for you. Check out our FAQs below or reach out directly.

Frequently Asked Questions

How do I log a wine?

Simply tap the '+' button on the home screen, take a photo of the wine label, rate it 1-5 stars, and optionally add tasting notes. Your entry is saved and you'll earn XP!

How does the XP system work?

You earn 25 XP for each wine you log. As you accumulate XP, you'll level up and unlock achievements. Build streaks by logging wines on consecutive days for bonus rewards.

Can I make my profile private?

Yes! Go to Settings > Privacy to control who can see your wine entries. You can choose between Public (everyone), Friends Only, or Private (only you).

How do I join or create a group?

Tap on Groups in the bottom navigation. You can create a new group or join existing ones via invite links shared by friends or wine club organizers.

Is TruTaste free to use?

Yes! TruTaste is free to download and use. All core features including wine logging, gamification, social feed, and groups are available at no cost.

How do I delete my account?

Go to Settings > Account > Delete Account. This will permanently remove your account and all associated data. This action cannot be undone.

Still need help?

Can't find what you're looking for? Our team is happy to assist you with any questions.

Contact Support